Returns, Refunds & Shipping

We are so excited that you have purchased a Lewis & Collins hand made product. However, if we have not met your expectation please contact us within 14 days of your order date to discuss any concerns.


Any returned items must be in the same condition as received by you. 

Refunds are for the product price and one way post only. For change of mind, return and replacement postage is at your expense.

Our products arrive with instructions on their correct use. Please read this information carefully.

Parcels are sent via Australia Post

Cancellations will only be accepted if your parcel has not been dispatched 

Free Local Delivery & Pick up - These options are available for selection at checkout.

Deliveries will be each Tuesday. Order cut off is Monday at 4pm